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Submissions Processing - Operational
Submissions Processing
SendGrid - Mail Sending - Operational
SendGrid - Mail Sending
Dashboard - Operational
Dashboard
Website - Operational
Our upstream provider has resolved the issue. All file uploads have been successfully processed and dispatched to plugins and email notifications. All submissions continued to be received during this time period.
Due to an outage with our upstream provider, submissions that contain file uploads may take longer to process than normal. Submissions continue to be stored safely and will process to all 3rd party plugins and submission emails. However, users may experience delays of up to 30 minutes to receive any associated actions.
No notices reported this month
The incident has been resolved and all submissions are processing as normal.
We have implemented a fix and are monitoring the solution.
We have identified the underlying issue and our engineering team is releasing a fix to restore service.
We are investigating errors when receiving new submissions
There was an issue with processing submissions and accessing the dashboard, this incident has now been resolved.
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Apr 2023 to Jun 2023
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