Current Status: We are experiencing intermittent service disruptions affecting a subset of customer requests. Some requests are completing successfully, while others are failing due to capacity constraints.
What's Happening: Our systems are currently operating at capacity, causing some incoming requests to fail. While many requests continue to process normally, users may experience:
Root Cause: We have identified the need to scale our server infrastructure to handle the current load. However, our cloud provider is experiencing an outage that is preventing us from provisioning additional servers at this time.
Next Steps: Our team is actively monitoring the cloud provider's status and will scale our infrastructure immediately once their systems are restored. We are also exploring alternative mitigation strategies in the interim.
Timeline: Resolution is dependent on our cloud provider restoring service. We will provide updates as soon as we have new information.