Submissions not being accepted

Resolved

Major outage

Started about 1 year ago Lasted 28 minutes

Affected

Form Processing

Submissions API

Dashboard

Updates

Resolved
April 13, 2023 at 5:18:15 AM
Resolved
April 13, 2023 at 5:18:15 AM
The incident has been resolved and all submissions are processing as normal.
Monitoring
April 13, 2023 at 5:11:41 AM
Monitoring
April 13, 2023 at 5:11:41 AM
We have implemented a fix and are monitoring the solution.
Identified
April 13, 2023 at 4:54:56 AM
Identified
April 13, 2023 at 4:54:56 AM
We have identified the underlying issue and our engineering team is releasing a fix to restore service.
Investigating
April 13, 2023 at 4:49:57 AM
Investigating
April 13, 2023 at 4:49:57 AM
We are investigating errors when receiving new submissions

All systems operational