All systems operational

Form Processing
Operational

Submissions API

99.98 % uptime
Apr 202399.93% uptime
May 2023100% uptime
Jun 2023100% uptime
Submissions Processing
100 % uptime
Apr 2023100% uptime
May 2023100% uptime
Jun 2023100% uptime

SendGrid - Mail Sending

Operational
Dashboard
99.98 % uptime
Apr 202399.93% uptime
May 2023100% uptime
Jun 2023100% uptime
Website
100 % uptime
Apr 2023100% uptime
May 2023100% uptime
Jun 2023100% uptime

Notice history

Jun 2023

File Upload Submissions Delayed Processing
  • Resolved

    Our upstream provider has resolved the issue. All file uploads have been successfully processed and dispatched to plugins and email notifications. All submissions continued to be received during this time period.

  • Identified

    Due to an outage with our upstream provider, submissions that contain file uploads may take longer to process than normal. Submissions continue to be stored safely and will process to all 3rd party plugins and submission emails. However, users may experience delays of up to 30 minutes to receive any associated actions.

May 2023

No notices reported this month

Apr 2023

Submissions not being accepted
  • Resolved

    The incident has been resolved and all submissions are processing as normal.

  • Monitoring

    We have implemented a fix and are monitoring the solution.

  • Identified

    We have identified the underlying issue and our engineering team is releasing a fix to restore service.

  • Investigating

    We are investigating errors when receiving new submissions

Issue with processing submissions and accessing the dashboard.
  • Resolved

    There was an issue with processing submissions and accessing the dashboard, this incident has now been resolved.

Apr 2023 to Jun 2023