Form processing delayed – Incident details

Started

September 17, 2023 at 5:30:00 PM

Status

Resolved after about 9 hours

Impact

Degraded performance

Affected

Form Processing

Submissions API

Submissions Processing

SendGrid - Mail Sending

Resolved
September 18, 2023 at 2:53:00 AM
Resolved
September 18, 2023 at 2:53:00 AM
This incident has been resolved.
Identified
September 17, 2023 at 5:30:00 PM
Identified
September 17, 2023 at 5:30:00 PM
Queue size has spiked causing form processing delays. Queues are clearing and form processing should return to normal within the next 4 hours.

All systems operational