Higher Error Reports

Resolved
Major outage
Started about 2 years ago Lasted about 1 hour

Affected

Form Processing
Submissions API
Submissions Processing
Dashboard
Updates
  • Resolved
    Resolved

    We have confirmed that the issue has been resolved for all users after our upstream provider resolved issues.

  • Monitoring
    Monitoring

    Our upstream provider has started to recover issues with their routing. We are seeing improvements and will continue to monitor the situation.

  • Identified
    Identified

    We have identified the issue as due to one of our main upstream cloud service providers. We will provide additional updates as we have them.

  • Investigating
    Investigating

    We are currently investigating an elevated number of errors.